The significance of the times
Currently, the world is undergoing structural transformation, where VUCA characteristics (volatility, uncertainty, complexity, and ambiguity) have become the new norm for the future. In this complex and ever-changing era, global businesses have shifted from a production-oriented model to a service-oriented one. Particularly in the high-end service industry, there is a need for innovative management concepts, organizational structures, and execution methods to embrace opportunities and challenges, and to unleash the maximum value of professional butler services with extensive coordination of resources